Monday, August 9, 2010

Exciting times!

It's been a while since the last update and a LOT has taken place - hold on to your hats!

April:
We secured additional funding from a major partner in India which has stabilized operations for the balance of 2010 and all of 2011!

May - July:
While our India group was preparing to launch the data entry team by securing a facility, beginning to look for available, qualified employees/trainees, internet connections, computer equipment, etc. our main customer was going through a change as well.

This customer was moving their scanning operation from Costa Rica back to the United States and asked us if we wanted a shot at providing this service for them.  Did we ever!  It is a part of the overall data entry work (it all starts from a piece of paper, then gets scanned, then one does data entry to get the "intelligence" into your systems).  So, that's what we did.

Thus launched the US operations: finding a facility, equipment, staffing, etc. to take on this task.  Within a month, we were handling production out of the new US facility located in Lakewood, Colorado.  Our highest volume day so far has been over 6,000 scans in one day, with expected volumes as high as 15,000 per day.  The US ops has 4 employees at this time and we expect to add 3 or 4 more part time folks over the next several months.

Meanwhile back in India:
At this same time, the India team was hired and training began there as well, now in their third week of training with 5 data entry technicians.  The team is working with "real" data and images and is excited to be close to doing real production in a week or two.

So, both India and the US operations are underway and growing in capabilities, service quality, knowledge, and all the necessary things businesses do to be a great business partner.  The balance of 2010 will be improving our capabilities and service quality as well as our capacity - adding more employees to handle larger volumes of work.

Our major customer has also asked us to look at providing data entry services out of China, which we are investigating.  So, perhaps a year from now we'll also be reporting on our new China facility! ;-)

Thank you for your support and encouragement throughout this process of establishing this business not only for the Dalit's of India, but others across the globe and now even in Lakewood, Colorado!  Come by and visit our operations if you're close by!  I'd love to have you over and give you the nickle tour!

Steve

No comments:

Post a Comment